|We accept all major credit cards:|
Company Policies and FAQs
|Our Address:||1791-1793 NW 20 Street Miami, FL 33142|
|WEBSITE ORDERS:||You can easily make your purchase order through our website! Simply click on any item you would like to purchase. On the item page, click on the 'Add This Item' button. To order more than one prepack, you can change the quantity field and press 'Update' on the checkout page.|
Orders are accepted at any time, 24 hours a day, seven days a week!
|ORDER FROM OUR CATALOG:||Want to see all of our products one one page? Click here for the Our Wholesale Clothing Catalog! Or print any page on our site for your own personal catalog.|
|CUSTOMER SERVICE:||1-866-217-4571 (Toll-Free within USA)|
(786) 269-0831 (International Callers)
|ORDER BY EMAIL:||Click here to send us your order or to contact us by email:|
EMAIL LINK - CLICK HERE
Emails are usually answered within 24-36 hours from Monday through Friday.
|PHONE HOURS OF OPERATION:||We are available to serve you by phone any time Monday through Friday from 10am to 5pm Eastern Standard Time. |
Q: Where is the Island Wholesaler office located?
A: We are located at 1791-1793 NW 20 Street Miami, FL 33142 - we are minutes away from the Miami International Airport. We accept walk in visits on an appointment basis only -- if you plan to visit us in Miami, please email us for more details. Unfortunately, we may have to turn you away if you arrive without an appointment.
Thank you for shopping at Islandwholesaler.com - your wholesale source for name brand urbanwear and brand names! Island Wholesaler now carries your favorite wholesale clothing styles in ladies and men's name brand clothing like Sean John, Ecko, Ecko Red, Rocawear, Phat Farm, and other brands - click the Wholesale Clothing , Wholesale Urban Wear, or Ladies Urban Wear sections on our main page for more details.
Below is our phone number & email:
Phone: (786) 269-0629
Frequently Asked Questions:
Q: Do you offer print catalogs?
A: No. Sorry, we do not offer print catalogs. Our online wholesale clothing catalog is updated too often to print and can be found in our catalog section on this website.
Q: How do I pay for my order?
A: We verify each order placed online by phone and once verification is completed, payment is arranged in one of the following ways:
Within the USA:
We accept the following payment methods within the USA only: Paypal, Visa, Mastercard, American Express, Discover, Western Union, Moneygram and Bank Wire Transfers. Minimum wholesale order: $100
PLEASE NOTE: Orders placed online using a credit card are not charged automatically. We will contact you before any payment.
For orders originating from or being delivered to anywhere outside of the USA, we only accept Western Union, Moneygram or bank wire transfer payments. Orders are shipped when funds clear in our account. Minimum wholesale order: $200
Q: Can I purchase samples or items on the site in smaller quantities, mixed packs or in specific sizes as I need?
A: No. Assorted lots of mixed items are available in our Wholesale Outlet section. We do not generally sell other listed items in smaller quantities, mixed packs, or specific sizes unless they are specified as an assorted or mixed lot.
Q: What is our specialty at Island Wholesaler?
A: We are a low cost, low price wholesale clothing distributor specializing in sales to small and medium size businesses. We ship both domestic and international.
Our urban name brands include Ecko, Rocawear, SouthPole, Coogi, Akademiks and more. We also sell lots of assorted casual wear in famous brand names like Izod, Kenneth Cole, Van Heusen, Haggar, Nautica, Lucky Brand, Bandolino, Nicole Miller, Levis Jeans and more! Call us today for more details on these assortment lots: 786-269-0629.
Q: How will shipping be calculated and paid on my order?
A: Our website will automatically calculate your shipping cost on the checkout pages based on UPS rate charts for USA and CANADA orders. Shipping on each order will reflect the shipping company's price and a reasonable amount for handling charges.
For orders over 100 lbs and international orders, shipping costs are calculated manually and communicated to our customers prior to being charged. Please email us or call us if you need additional information on your shipments.
Q: Do you offer any monthly specials or promotions?
A: Please click here for Catalog & Updates Information. Sign up to receive a monthly notification of all new items in the store and all specials!
ONLINE ORDERS - VERIFICATION PROCESS:
Once you complete your order on the site, you will be contacted by a store representative to verify the information provided to us. Orders will not be shipped until they are verified over the phone. International customers should read the section below pertaining to international orders.
Orders are shipped within 48 hours after payment is received. We do not ship on Fridays. Shipping costs include insurance for the protection of your purchased goods while in transit from our warehouses to your store.
Returns are allowed within 7 days of receiving goods and must be authorized by phone. Accounts which refuse or cancel requested shipments will incur a minimum 15% restocking fee or actual cost of shipping (outbound and inbound).
FOR NEW CUSTOMERS:
Shipping must be pre-paid by new customers prior to delivery of product. We do this to help prevent fraudulent orders and keep our prices low!
FOR INTERNATIONAL ORDERS: International Orders are welcome however must be prepaid by bank wire transfer or Western Union only. Credit cards will not be accepted for orders originated from or delivered to an international location.
VERY IMPORTANT: We strongly recommend that international customers contact us regarding policies for shipping outside of the USA.
INCORRECT INFORMATION ON ORDERS: Please check your order carefully before submitting. For customers submitting any incorrect or inaccurate information (credit card name, phone number(s), address, etc.), orders will only be shipped if PREPAID IN FULL by money order or certified check.
PRICING/DESCRIPTION ERRORS: We respectfully reserve the right to communicate and correct pricing and/or descriptions incorrectly posted on our site. Although this rarely occurs, we appreciate your understanding if it does.
CANCELLATIONS: Orders whose payments are not received within 5 days of order date are automatically cancelled. If you wish to cancel your order before this 5-day period, please send us an EMAIL.
COPYRIGHTS/TRADEMARKS: All trademarks, including product names and company names and logos are property of their respective owner. The images, designs, graphics and text including product descriptions and general policies on this website as well as catalog items are all property of Island Wholesaler, Copyright © 2003-2015. ALL RIGHTS RESERVED. Any use of materials on this site, except for the purpose of online shopping for our customers, without the prior written consent of Island Wholesaler is prohibited.
Thank you for shopping at Islandwholesaler.com - your wholesale clothing source for name brand urban wear wholesale and urban clothing brand names! Island Wholesaler now carries your favorite wholesale clothing styles in ladies jersey dresses, men's jerseys, Sean John, Ecko, Outkast, Rocawear, SouthPole, and other brands - click the Wholesale Clothing, Wholesale Urban Wear, or Ladies Urban Wear sections on our main page for more details.
CLICK HERE TO EMAIL US if you have any questions.
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